Last Updated: October 1st, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process & Standard Insurance

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  

All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $150,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements. See ADDITIONAL INSURANCE COVERAGE below for details.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.  

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Additional Insurance Coverage

To obtain additional insurance coverage, the following terms must be adhered to:

‍Prior arrangements:

• Additional insurance must be arranged with CJ Environmental before shipping.

‍Coverage limits:

• $75,000 per package containing multiple items.
• $150,000 per package containing a single item.

Packaging requirements:

• Shipments under five (5) pounds must be sent in a FedEx envelope with a strip of tape securing the seal.
• Shipments over five (5) pounds must be packaged in a new cardboard box that is properly sealed, packed, and taped.

Coverage commencement:

Insurance coverage begins when:

• The package is dropped off at an authorized FedEx location, scanned by FedEx personnel, and a receipt is issued; or
• A FedEx driver scans the package during pickup.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the event your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: February 29th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.
• ‍

• Indemnification

‍‍

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you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

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• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
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• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: September 10th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.  

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: February 29th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.
• ‍

• Indemnification

‍‍

‍

you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: September 10th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.  

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: February 29th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.
• ‍

• Indemnification

‍‍

‍

you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.00 USD or less, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

Insurance coverage for parcels being returned to the customer, containing Items with Offers valued at a total of $499.01 USD or more, shall terminate upon confirmation of delivery by the carrier. Upon delivery as confirmed by the carrier, the Company assumes no further liability for loss, theft, or misplacement of the shipment.

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.

Last Updated: February 29th, 2024

C.J. ENVIRONMENTAL, INC. TERMS AND CONDITIONS / TERMS OF USE OF SALE AND WEBSITE USE

Thank you for choosing C.J. Environmental, Inc. (“we”, “us”, “our” or the “Company”) and our website www.cashforgoldusa.com (“the Site”), including all information, tools and services available from this Site to you.  We value your business and endeavor to bring you the top dollar for your scrap precious metals and diamonds in the most efficient and expeditious manner. Further, it is our goal to provide you with the utmost in confidence, security and transparency when transacting with us. To that end we have created the following Terms and Conditions of Sale and Website Use (the “Terms”) to provide you with our assurances and to eliminate, as best as possible, any confusion regarding our business practices.

These Terms govern: (1) your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or registered user, including our appraisal(s) of your scrap precious metals and diamonds (the “Items”); and (2) any offers by us to purchase your Items.   Please read these Terms carefully before you start to use our Site.  Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

By using the Site, accepting any offer from us to purchase your Items, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms.  If you do not want to agree to these Terms, you must not access this website or use our services.

This Site is offered and available to users who are 18 years of age or older, and reside in the United States or Canada or any of its territories or possessions. By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.  We reserve the right to request documentation to verify that you meet all of these requirements.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion.  All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Appraisal Process

You may use the Site to arrange for shipping of your Items to our processing facility for appraisal by using either a Company provided Federal Express (“FedEx”) label or a Company provided U.S. Postal Service (“USPS”) Safepak mailer and label.  All parcels shipped to the Company’s processing facility using the Company’s provided FedEx labels are insured for up to $5,000.00.  All parcels shipped to Company’s processing facility using the Company’s provided USPS Safepak mailers and labels are insured for up to $1,000.00.  Additional insurance of up to $100,000.00 USD is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

It is your responsibility to securely package your Items, obtain a printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS as applicable, and take pictures of the Item(s) prior to shipping. We reserve the right not to process any insurance claim where your Items were not securely packaged prior to shipment or tampered with during shipment. We reserve the right not to process any insurance claims in the event your parcel was dropped off at the wrong carrier facility or shipped using the wrong carrier.

In the event a parcel shipped to the Company using either a Company provided FedEx label or a Company provided USPS Safepak mailer and label is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will help you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within fifteen (15) days of the shipment date if the parcel was shipped using a FedEx label, or within thirty (30) days of the shipment date if the parcel was shipped using a USPS Safepak mailed and label.  

You bear the risk of loss of your Items during shipment.  We bear no responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels shipped with a Company provided FedEx label or USPS Safepak and mailer, as applicable.   Notwithstanding the foregoing, should you elect to ship your Items to us using a Company provided FedEx label and your Items are lost in transit notwithstanding your compliance with the shipping and packaging procedures set forth above, we shall pay you the value of the Items, as supported by purchase and sale receipts, up to a maximum sum of $5,000.  

Any parcels delivered to our premises devoid of contents shall undergo thorough examination, and we reserve the right to reject any claims subsequent to our investigative proceedings.

Offers to Purchase Your Items

Upon receipt of your Items at the Company’s processing facility, we will process and assess the Items and a quote will be promptly emailed or texted to you (the “Offer”) at the email address or mobile phone number you provided. If you would like to receive your Offer telephonically, you may call us at 1-866-235-6734.  We will hold your Items at our processing facility for up to fourteen (14) days from the date the Items are received (the “Holding Period”).  During the Holding Period, you may ACCEPT the Offer or DECLINE the Offer by emailing us at info@cashforgoldusa.com or calling us at 1-866-235-6734. If you ACCEPT the Offer, payment will be promptly made to you by direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx.

If you DECLINE the Offer, the Company shall, at no cost to you, return your Items to you as set forth in the “Return Shipping” section below.

ACCEPTED OFFERS: in accordance with the legal framework herein, any Offer, upon acceptance via the act of clicking an accept button, transmitting written communication through text or email, or articulation verbally via telephone communication, shall be construed as a binding and irrevocable agreement.

If you do not ACCEPT or DECLINE the Offer by the expiration of the Holding Period, the OFFER will be deemed ACCEPTED, payment will be made to you in the amount of the OFFER, sent by check mailed to you via First Class USPS mail, and the purchase shall be deemed final, binding and irrevocable.

Customers who send in their Item(s) within seven (7) days of receiving the shipping materials will automatically receive an additional ten percent (10%) bonus on top of the appraisal value of their items, compared to standard pricing. Total payout may not exceed melt value of items (“10% Bonus Offer”). The 10% Bonus Offer is not valid or able to be combined with any other special offers.

Price “Beat” Guarantee

Our Price “Beat” Guarantee stipulates that we will exceed any written offer from a competitor, provided such offer has been generated within the preceding 30 days, or alternatively, we will facilitate the return of your material to you at no cost. This guarantee does not impose an obligation on Cash for Gold USA to offer a higher sum for your items. In instances where we are unable to offer a higher amount, we retain the right to return your material to you without liability.

Payment Methods

We offer a variety of efficient payment methods to ensure that you are paid as quickly as possible. Checks are mailed by Company via First Class USPS for free, however, if you opt for one of our premium payment options, an applicable fee may affect your final payout. Our current payment options and fees are as follows:

• Check via First Class USPS mail: no cost
• Direct Deposit (for payments over $30,000): $35.00
• Print-at-home-check: $5.00
• Check via FedEx Express (2-3 days): $15.00 USD shipping fee
• Check via FedEx Overnight (next business day where available): $25.00 USD shipping fee
• PayPal: 3.49% + $0.50 service fee charged by PayPal (not Company)

Return Shipping

For all parcels returned to you containing Items with Offers valued at a total of $1,500.00 USD or less, the Company shall insure such parcels for a total value equal to the Company’s Offer(s) on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $1,000.00 USD).

For all parcels returned to you containing Items with Offers valued at a total of $1,500.01 USD or higher, or if the Items shipped contain any diamonds, the Company shall insure such parcels for a total value equal to the Company’s Offer on such Items plus an additional 20% (not to exceed the total melt value of the precious metals and/or cash value of the diamonds up to a maximum of $5,000.00 USD).

All parcels returned to you containing Items with Offers valued at a total of $0.00 USD, meaning the Items contain no solid precious metals or diamonds, will not be insured during return transit. The Company only insures Items during shipping that are comprised of solid precious metals and diamonds.

Additional insurance is available prior to shipping.  If you would like to secure additional insurance, you must contact us at info@cashforgoldusa.com prior to shipping to make arrangements.

In the event a parcel shipped to you is damaged, lost, or stolen in transit, and you would like to file an insurance claim, we will assist you to do so but you must notify Company in writing by emailing info@cashforgoldusa.com within thirty (30) days of the shipment date.  

Once we deposit the parcel containing your Items with the carrier, you bear the risk of loss and we disclaim any and all responsibility or liability for Items that are damaged, lost, or stolen during shipment, other than to obtain the insurance, and to assist you to submit any timely insurance claims, as set forth above on parcels returned to you by the Company.  You must notify the Company immediately of any change of address. The Company is not liable for loss of your Items if a carrier is unable to deliver to the address on file.

Ownership of Items

You hereby represent and warrant that all Items you send to us are owned by you and that no other person or entity’s permission or authorization is required to process the Items purchased by us. You agree to indemnify, defend, and hold harmless CJ Environmental, Inc., its employees, subsidiaries, directors, officers, agents, representatives, successors and assigns from and against any and all loss, claims, damages, and reasonable costs and expenses (including attorneys’ fees), and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers, arising out of or incurring in connection with any third party claiming any ownership, leasehold, expectancy, or other interest in any of Items purchased by us from you.

Responsibility Disclaimer for Inadequate Packaging

Furthermore, it is expressly stated that we shall not be held liable for any losses incurred if proprietary packaging utilized by the sender is deemed insufficiently secure.

Insurance Coverage Commencement

The commencement of insurance coverage ensues upon the initial scanning of the FedEx tracking barcode affixed to your package by FedEx. Neither CJ Environmental nor its insurers shall be held accountable for packages lost prior to the initial physical scan conducted by FedEx.

Shipping and Packing Instructions

Failure to comply with the following shipping and packing instructions shall result in the nullification of insurance coverage for your item(s):

• To facilitate the claims process in the event of loss or damage, it is advised to capture detailed
  photographs of your valuables and any accompanying items prior to dispatching
  the shipment to CJ Environmental.
• When reusing packaging, ensure its integrity is preserved and
  any prior shipping labels are removed.

Precautions During Shipment

When shipping your item, it is imperative to undertake reasonable precautions to mitigate the risk of loss during transit, including:

• Personally packing the shipment without external indication of contents.
• Exercising discretion regarding disclosure of package contents.
• Ensuring direct handover to FedEx or USPS personnel at staffed locations.
• Avoiding unattended drop-off and pickup scenarios.

Alternate Shipping Label Responsibility

Should you opt to utilize a shipping label or service independent of those provided by CJ Environmental, you shall assume sole responsibility for associated delivery costs, insurance, fees, taxes, charges and losses. Insurance shall not be valid in said circumstances.

Item Condition and Assessment

By entrusting your item for physical assessment, you acknowledge that certain items may necessitate thorough examination. CJ Environmental shall not be held liable for pre-existing damages or damages incurred due to inadequate packaging during transit.

Purchased Goods

Buyer agrees to make a non-refundable payment for the total invoice value to Cash for Gold USA before the purchased items are shipped. Cash for Gold USA will ship goods to the Buyer within three business day after buyer’s payment clears. Cash for Gold USA shall be responsible for shipping costs associated with the delivery. Title and risk in the gold will transfer to the Buyer upon delivery. Buyer has the right to inspect the gold upon delivery and must notify Cash for Gold USA of any discrepancies or defects within one business day from the date of delivery to discuss replacement of like product.

Non-Refundable Agreement. Buyer acknowledges and agrees that payment made for goods is non-refundable, and there will be no refunds or returns for any reason, including but not limited to changes of mind or disputes or fluctuations in precious metal market prices

Claims Process Overview

‍

• A designated CJ Environmental Case Manager will serve as your primary contact throughout the claims process.
• CJ Environmental will conduct a comprehensive investigation, utilizing internal records and external sources.
• If deemed warranted, a claim will be filed with the relevant insurer(s), who may appoint an adjuster to assess the claim.
• The insurer’s decision, inclusive of any approved payment, shall be communicated promptly to the claimant.
• Upon approval, payment will be disbursed to the claimant within 5 business days.
• In the event of denial, the claimant will be promptly informed of the decision.

Please note that the duration from claim reporting to final adjudication and payment by the insurer is variable and beyond CJ Environmental’s control. Reasonable efforts will be made to expedite the process and minimize delays.

Documentation Requirement and Claim Nullification

In order to substantiate any claim, it is imperative that photographs depicting the contents of your consignment, along with receipts and/or proofs of purchase, are provided. Alternatively, images of your items juxtaposed with our mailer supplies may be accepted. Failure to furnish the aforementioned documentation within the stipulated timeframe shall render your claim void.

In order for us to process an insurance claim, you may be required to provide the following information:

• A printed receipt with tracking number to prove your parcel was received and scanned by FedEx or USPS, as applicable;
• Pictures of the contents of your parcel, along with receipts and/or proof(s) of purchase;
• A valid government identification card.
• A brief, written statement about the package, package contents, loss circumstances, and any
  other information relevant to the loss;
• A copy of any documentation in support of the contents of the package and its value,
  which can include video of the contents while being packaged, a log of the description
  and related weight, historical package details that point to the weight and value sent to Company,
  and the basis of their value presented. If using market value, you will be required to include a
  screen shot of the source utilized.

Failure to provide the foregoing documentation within the required time period of 30 days shall negate your claim.

NOTE:  IT IS A FEDERAL OFFENSE TO SUBMIT FALSE CLAIMS THROUGH UNITED STATES MAIL OR VIA INTERSTATE TELECOMMUNICATION DEVICES.

Cooperation in Claims Process

Your cooperation is integral throughout the insurance claims process, including any investigations conducted by CJ Environmental and/or insurers. You agree to promptly respond to requests for information and participate in necessary telephone discussions.

Investigative Clause

It is hereby stipulated that any parcels delivered devoid of contents to our facility will be subjected to thorough investigation. We reserve the right to reject any claims subsequent to our investigative proceedings.

Release and Waiver of Liability

During the appraisal process it is sometimes necessary to scratch or scrape Items in order to remove the top layer of material so the testing apparatus can accurately determine the true grade or karat of the Item in question. In the even your material is scratched, scraped, broken or damaged in any way during this process, the Company is not responsible or liable. This is the only way to accurately assess the material’s true value.

BY ACCEPTING THESE TERMS, YOU HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS THAT YOUR ITEMS MAY BE DAMAGED BY THE COMPANY, OR BY ITS AFFILIATES, EMPLOYEES, OR AGENTS, DURING THE APPRAISAL PROCESS, AND IN TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, TO YOUR ITEMS ARISING OUT OF OR IN CONNECTION WITH THE APPRAISAL PROCESS.

Site Terms of Use
‍

• Accessing the Site and Account Security

We reserve the right to withdraw or amend the Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Site; and
• Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), and you consent to all actions we take with respect to your information consistent with our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

• Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your
  accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display
  enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site
  for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

• Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

• Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or
  regulation (including, without limitation, any laws regarding the export of data or software to
  and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in
  any way by exposing them to inappropriate content, asking for personally identifiable
  information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material,
  including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another
  user, or any other person or entity (including, without limitation, by using email addresses
  associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or
  enjoyment of the Site, or which, as determined by us, may harm the Company or users
  of the Site, or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the site or
  interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider, or other automatic device, process, or means to access the Site
  for any purpose, including monitoring or copying any of the material on the Site.
• Use any manual process to monitor or copy any of the material on the Site, or for any
  other purpose not expressly authorized in these Terms, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
  malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of
  the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Site.

• Monitoring and Enforcement;
• Termination

We have the right to:

• Take appropriate legal action, including without limitation, referral to law enforcement,
  for any illegal or unauthorized use of the Ssite.
• Terminate or suspend your access to all or part of the Site for any or no reason, including
  without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

• Reliance on Information Posted

The information presented on or through the site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the site, or by anyone who may be informed of any of its contents.This site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

• Changes to the Site

We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

• Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy (https://cashforgoldusa.com/privacy-policy/).  By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy (https://cashforgoldusa.com/privacy-policy/).

• Linking to the Site and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.This Site may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Site.
• Send emails or other communications with certain content, or links to certain content, on this Site.
• Cause limited portions of content on this Site to be displayed or appear to be displayed on
  your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Site or portions of it to be displayed on, or appear to be displayed by, any
  other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Site other than the homepage.
• Otherwise take any action with respect to the materials on this Site that is inconsistent
  with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.

• Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

• Geographic Restrictions

The owner of the Site is based in the State of Massachusetts in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

• Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

‍Miscellaneous

• Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO WAY SHALL WE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.MOREOVER, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

• Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule.Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Massachusetts, in each case located in the City of Canton and County of Norfolk, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

• Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

• Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

• Entire Agreement

These Terms, and our Privacy Policy (https://cashforgoldusa.com/privacy-policy/), constitute the sole and entire agreement between you and C.J. Environmental, Inc., regarding your use of the Site and our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

• Your Comments and Concerns

The Site is operated by C.J. Environmental, Inc. All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to us through the contact information available on our Contact Us page: https://cashforgoldusa.com/about/contact-us/.