Frequently Asked Questions

You can mail us any material containing gold, silver or platinum. That includes anklets, bracelets, brooches, chains, charms, clasps, coins, dental scrap (Gold or Silver), earrings, gold solder, ingots, links, necklaces, nuggets, pendants, pins, rings, shot, watches & bands, wire (Gold or Platinum) & EVERYTHING ELSE! All Karats Accepted: 8k 9k 10k 14k 15k 18k 22k 24k. And if you’re not sure of something, either mail it to us and let our experts make the determination or give us a call and we may be able to help you over the phone.

As long as it contains gold, silver or platinum, we will purchase it. The material’s value is based on its weight and purity — not its condition.

No problem. No amount is too small or too big. We are equipped to handle all shipments regardless of size. Contact us either by phone at 1-866-300-1430 or email and well help you make the necessary arrangements.

We strongly suggest you utilize our complimentary shipping labels and insure as it allows for smoother transaction and easier trackability. However, if you insist on shipping your item(s) to our facility yourself, we recommend insuring your package for the necessary and estimated value.

You will also want to ship your package with a trusted carrier like USPS or FedEx that provides you with tracking information.

Be sure to include your return information and address. Please ship your material to us at:

15 Dan Road
Suite 150
Canton MA 02021

Absolutely not. If you decline our offer we’ll return your item(s) to you free of charge without any hassle.

Please visit our Safety and Security page to learn more about Cash for Gold USA’s policies.

If you are looking to sell diamonds for cash, Cash for Gold USA is a great option. If your material contains diamonds we will have them appraised and offer you our most competitive price. Your payout will depend upon the 4 C’s: color, cut, clarity and carat of your diamond(s). Because we do such a high volume of business, Cash for Gold USA does not offer a stone removal service.

Cash for Gold USA buys all Gold or Silver Crowns, Bridges, PFM’s, PFG’s, Inlays, and Caps with or without the bone or porcelain. All of the material has been approved for shipping by OSHA, DHS and the EPA. You can also visit our companion website at Cash For Dental Scrap

Yes. We buy Sterling Silver Jewelry, Flatware & Serving Pieces. If you have some items you would like to sell you can easily ship them to us using our prepaid and insured shipping label and get an offer for your material or you can visit our other site Cash For Silver USA.

Cash for Gold USA is a trusted and legitimate business maintaining an A+ rating with the Better Business Bureau. We offer one of the safest and most secure ways of shipping and selling your gold, silver, diamonds and platinum. With safeguarded shipping and tracking and fair market payouts, you can count on us to provide you with exceptional service.

With more than $150 Million bought and sold since our inception, there is a reason that we are one of the largest online gold buyers in the world.

Lastly, our exemplary customer service experience sets our company apart from our competitors.

Yes, of course! Customer service is always available to help (M-F; 9:00 am – 5:00 pm EST).

If you have any questions or concerns, our experienced staff has the answer. Call us toll free at 1-866-300-1430 or email us at

Safepak (USPS) vs. Appraisal Kit (FedEx)

We offer two convenient shipping options for you to choose from. Watch these two videos to see the difference between the both options.