Frequently Asked Questions
Q: What can I send in?
A: You can mail us any material containing gold, silver or platinum. That includes anklets, bracelets, brooches, chains, charms, clasps, coins, dental scrap (Gold or Silver), earrings, gold solder, ingots, links, necklaces, nuggets, pendants, pins, rings, shot, watches & bands, wire (Gold or Platinum) & EVERYTHING ELSE! All Karats Accepted: 8k 9k 10k 14k 15k 18k 22k 24k. And if you’re not sure of something, either mail it to us and let our experts make the determination or give us a call and we may be able to help you over the phone.
Q: Do you guys buy broken jewelry?
A: As long as it contains gold, silver or platinum, we will pay you for it. The material’s value is based on its weight and purity — NOT its condition.
Q: What if my material does not fit in the SAFEPAK?
A: No problem. No amount is too small or too big. We are equipped to handle all shipments regardless of size. Contact us either by phone at 1-866-300-1430 or email and well help you make all of the necessary arrangements.
Q: Can I mail my material in my own packaging?
A: Sure. Dont forget to include y our return information and address. You can ship your material to us at:
15 Dan Road
Canton MA 02021
Q: If I’m unhappy with my settlement, will it cost me anything to get my material back?
A: Absolutely not. If you deny our offer we’ll return your item(s) to you free of charge without any hassle.
Q: How do I know my material is safe and secure? What about when it gets to your refinery?
A: First of all, we insure all of our SAFEPAKS. Secondly, the SAFEPAK was designed specifically to keep your material safe and secure throughout the entire shipping process. We have never lost a SAFEPAK or had one stolen. Finally, our SAFEPAK TRACKING SYSTEM allows you to track your SAFEPAK every step of the way up until it arrives at our facility which is constantly monitored by closed-circuit security cameras.
Q: Do you buy diamonds?
A: Cash for Gold USA buys diamonds. If your material contains diamonds we will have them appraised and offer you our most competive price. Your payout will depend upon the quality, color and carat of your diamond(s). Because we do such a high volume of business, Cash for Gold USA does not offer a stone removal service.
Q: Do you buy Dental Scrap? And if so, what? And is it safe to ship?
A: We buy all Gold or Silver Crowns, Bridges, PFM’s, PFG’s, Inlays, and Caps with or without the bone or porcelain. All of the material has been approved for shipping by OSHA, DHS and the EPA. Visit US at: Cash For Dental Scrap
Q: Do you buy Silver?
A: You can also CASH in on your Sterling Silver Jewelry, Flatware & Serving Pieces. If you have some silver items you would like to sell, just visit our other site Cash For Silver USA and fill out the short form, so you can easily ship us your silver items and get cash fast. Or contact us directly at 1-866-300-1430